NetSfere: Privacy Policy

Infinite Convergence Solutions, Inc. ("Infinite") has created this Privacy Policy to inform you about the information we collect when you visit the NetSfere website ("Site") and through using the NetSfere service, why we collect it and how it is used. By using this Site and the NetSfere service, you consent to the data practices described in this Privacy Policy. We may periodically make changes to this Privacy Policy that we will include on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

This Privacy Policy does not address the information we collect in connection with other services offered by Infinite Convergence Solutions. Please see for details about the privacy terms governing information collected by Infinite in connection with using the Infinite Convergence Solutions website and other Infinite services.

What Information Is Collected and Why?

In order to access certain content on this Site, or to evaluate the NetSfere service, we may request that you voluntarily supply Infinite with personal information. Such personal information includes any information that may be used to identify you, including, but not limited to, your first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. Infinite also collects information volunteered by you, such as survey information and site registrations.

Infinite, the service providers for it, and all vendors providing products or services through our Site use your personal information to operate our Site and/or effect your transactions; to create and share reports about your transactions among themselves.

Infinite also automatically receives and records information on our server logs from your browser, including your IP address, cookie information and the Site pages you access or visit. We intend to improve the content and function of our Site and we monitor customer traffic patterns and Site usage to help Infinite improve the design and layout of our Site and provide content of interest to you.

In connection with providing you the NetSfere services, we collect personal information from users including (at minimum) first and last names, an email address to be used as a login, the manufacturer and model number of mobile devices used by the user, and all messages sent and received by the user. If you provide your consent, your email address may be used to send You periodic product newsletters, offers and usage tips about the NetSfere service. You can opt out of promotional emails at any time, but will still receive communications such as confirmation emails and customer service updates that are considered necessary to provide the service to you. We use the information collected to deliver services, update our records, and communicate with you about products and services. We will retain your information for as long as your account is active, as needed to provide you services, to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services contact us here We do not share, sell, trade, or rent your personal information to third parties except as described in this privacy policy. Messages that you send or receive are protected by the use of end-to-end encryption and only accessible by the authorized users, organizers and participants. Messages are never exposed in unencrypted form while resident within Infinite's communication infrastructure servers or during transmission across public or private networks. Messages that we store are available to our customers and their authenticated users.

Because of our commitment to present the best possible product to all our users, we track information pertaining to user satisfaction. To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records.

Information that is collected by our service is considered confidential. We will not view business information, except as necessary to appropriately support the service and for the purpose of anticipating, diagnosing, supporting or resolving any problems that might limit or disrupt the quality of our customers' service experience or as required by law. (Business Information includes, email addresses, names, session records, content of messages sent and received during use of the service, and any other business information used while using the service.)

Is The Information Shared or Disclosed?

Infinite may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: (a) protect the rights, safety or property of users of our Site, the public, Infinite or our suppliers; and (b) conform to legal or regulatory requirements. If Infinite should ever file for bankruptcy or merge with another company, we may sell the information you provide to Infinite on this Site to a third party or share your personal information with any company with whom we merge.

We do not sell, trade or rent your personal information obtained through your use of the NetSfere service to third parties. The NetSfere service by necessity requires us to provide some of your information to third parties. We may occasionally employ other companies to perform functions on our behalf. Examples include analyzing data and providing marketing assistance. They have access to personal information needed only to perform their functions and may not use it for any other purpose. Further, they must process the personal information in accordance with this Privacy Policy. Also, in the event that we are acquired, customer information will be one of the transferred assets.

Users who would rather not provide any of the user data requested by our registration process do not need to register with Infinite. You can still view much of the content and use some of the services offered by our Site without registering. You have the option of opting not to receive our electronic newsletters when registering. If you have already opted-in, you may remove yourself from mailing lists at any time by following the instructions at the end of the e-mails you receive from Infinite or sending an email to You may also opt not to provide certain personal information when registering on the Site.

To maintain our quality of the NetSfere service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible when using NetSfere services.

Also, Infinite may provide aggregate statistics about our visitors to our Site, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personally identifying information.

Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process.

If you use communities, blogs, or chat rooms on this Site, you should be aware that any personally identifiable information you submit there can be read, collected, and used by other users of these forums, and could be used to send you unsolicited messages. Infinite is not responsible for the personally identifiable information that you choose to submit in these forums, unless it was released by Infinite without your consent.


Our NetSfere service and application uses analytical tools to understand feature usage patterns, to enhance and improve your product experience and offer you specific usage tips and guidance. In connection with normal business operations, as well as to increase functionality and enhance your user experience, this usage information may be linked to personal information that we have about individual users. We maintain ownership of this data and we do not share this type of data about individual users with third parties.

Our mobile applications also use analytical tools to help gather non-personally identifiable data about download and application usage. In our use of mobile applications we may utilize GeoLocation data but only if you specifically opt-in to collection of such data in connection with a particular service. We may use information such as IP addresses to determine the general geographic locations areas of our users, but this information is not correlated to personal information about individual users. The web beacons used in conjunction with these tools may gather data such as what browser a person uses, what operating systems are used, domain names, MIME types, what is downloaded, and what content, products and services are reviewed when visiting or registering for services at one of our websites or using one of our mobile applications. This information is used solely to assist Infinite in maintaining a more effective and useful products for our customers. This data will not be shared with third parties without your prior consent or unless required by law.

The Security of Your Information

Wherever your personal information may be held by Infinite or on our behalf, Infinite intends to take reasonable and appropriate steps to protect the personal information that you share with Infinite from unauthorized access or disclosure.

We use industry-standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer). Nevertheless, we remind you that no security measure is perfect.

We are not liable for loss of passwords due to user carelessness. If you lose control over your password, you may lose control over your personally identifiable information. If you believe your password has been compromised, we recommend that you immediately change your password. In addition, you should contact your employer's NetSfere administrator.

We will retain your registration information for as long as your account is active or as needed to provide you information about Infinite products and services. If you wish to request that we no longer use your registration information to provide you information about Infinite, you may contact us in accordance with the details below. We will retain and use your registration information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Transfers

Personal information collected on this Site may be stored and processed in the United States and by using this Site, you consent to any such transfer of information outside of your country. Notwithstanding applicable United States laws, Infinite will handle all information transferred from another country in the manner described in this Policy.


This Site is not intended for or directed to persons under the age of 18. Infinite does not sell products for purchase by children. Any person who provides their information to Infinite through the registration page for new users or any other part of the Site represents to Infinite that they are 18 years of age or older.


Cookies are small text files stored by your browser in your computer when you visit our Site. Infinite uses cookies to improve our Site and make it easier to use. Cookies permit Infinite to recognize users and avoid repetitive requests for the same information. Other sites cannot read Cookies from our Site. Most browsers will accept cookies until you change your browser settings to refuse them.

In order to provide the NetSfere service, we use cookies to track user traffic patterns and hold certain registration information. When you register as a subscriber through the Netsfere website, we use cookies to store unique, randomly assigned user IDs that we generate for administrative purposes. These cookies enable you to enter the Netsfere website without having to log on each time. We do not store passwords or any Personal Information about you in the cookies.

Links to Other Sites

This Site contain links to other sites that are not owned or controlled by Infinite. Although we do not share your personal data with these other sites, we are not responsible for the privacy practices of such other sites.

This privacy statement applies only to information collected by Infinite at this Site.

Contacting Infinite

Our goal is to respect your privacy. To help Infinite improve our Privacy Policy, please give us your feedback here or write to us at

Infinite Convergence Solutions, Inc. Attention: Privacy 3231 N. Wilke Road, Arlington Heights, Illinois 60004 USA. Tel: +01-855-997-1855 Infinite welcomes your comments and questions.